FAQs

Helping Pet Parents Make More
Informed Health Decisions

FirmPet is dedicated to making pet health management simpler and more accessible. Through intelligent technology and meaningful health insights, we empower pet parents to better understand and support their pets' metabolic health.

FirmPet is compatible with most modern smartphones running iOS 12+ and Android 8+. We also support select CGM sensors for glucose monitoring. Check our compatibility list for specific device models and sensor requirements.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay/Google Pay for in-app purchases. All transactions are secure and encrypted.

Yes, obesity can significantly impact insulin production and sensitivity in pets. Overweight pets are at higher risk for insulin resistance and type 2 diabetes. Maintaining a healthy weight through proper diet and exercise is crucial for metabolic health.

The frequency depends on your pet's specific condition and your veterinarian's recommendations. Generally, pets with diabetes may require daily monitoring, while others may need less frequent checks. Consult your vet for a personalized monitoring schedule.

Absolutely! FirmPet allows you to export health reports and share them directly with your veterinarian. This collaborative approach helps your vet make more informed decisions about your pet's care.

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